• What are the terms of the Referral Programme?

    The referral program is active in UAE, KSA, BAH & India. When using Landmark’s Referral program, registered users will receive credits that can be used across any of Landmark groups E-commerce platforms (Max, Splash, Home Centre, Home Box, Shoemart, Babyshop, Centrepoint, Lifestyle). The credit received can only be used for a specific territory for which the referral is made.

    The referral discount is applicable to those users who are registered and who place their first order using this link. The referrer and the referral must adhere to the following requirements in order to take part in this scheme.

    The referrer (the person who is recommending their friend to shop on one of the Landmark groups e-commerce platforms) must:

    1. Create a referral link (depending on which brand they would like to recommend) and use the same link for each referral they would like to make. The link does not have an expiry date. Each of our brands hold the right to stop the referral program at any given point, in which case the referrer will be notified via email.
    2. The amount credited can vary from brand to brand.
    3. Create an account with us or sign in.
    4. Receive their credit balance, which gets added to my credits once a referral order has been completed (this will be in line with the return policy in store and can vary from brand to brand). Landmark holds the right to holding back the credit in case the order has been cancelled.
    5. Not be able to transfer or negotiate their credit for cash or any other type of payment.
    6. Transfer of referral credit to any other account is not allowed.
    7. Must reside in UAE, KSA, BAH or India.

    The referral (the person who’s being recommended to one of the Landmark groups e-commerce platforms) must:

    1. If they are a guest user, they need to create an account to get the referral discount.
    2. The discount code can be combinable or non-combinable depending on the time and brand that you are placing your first order from.
    3. The discount may be only applicable on a basket value over a certain threshold.
    4. The discount may vary from brand to brand.
    5. Must reside in UAE, KSA, BAH or India.

    Please also note:

    1. Landmark reserves the right to accept or reject any referrals that we think are untoward or outside the terms and conditions of the program.
    2. The decisions made by Landmark on these issues will be final.
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  • I returned or cancelled an order placed using the referral discount link I received. Can I use the same link again?

    We’re sorry, if you cancel or return your order, you won’t be able to use the same link. You will no longer be eligible for a discount.

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  • I got a referral link from my friend. How can I enjoy the referral discount?

    Once you click on the referral link, your referral discount will be automatically applied to your basket. Make sure you’re signed in when you shop.

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  • When will I receive my referral shopping credit?

    You will receive your referral shopping credit 14-30 days after your friend’s order is delivered. This credit will be added to the My Credit section in your account. You will be able to view the status of your referral credit in this section.

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  • How can I participate in your referral programme?

    It’s simple:

    1. Sign up to create an account with us or sign in to your existing account.
    2. Go to My Referrals under My Account, where you’ll find your personal referral link.
    3. Share this referral link with friends and family on social media. The more people you share it with, the more you earn!
    4. Once your friend places an order, you’ll be eligible to receive shopping credit.
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  • Do you have a referral programme and how does it work?

    Yes, we have a referral programme. It allows you to earn shopping credits when you introduce your friends to any of the Landmark brands online – Centrepoint, Home Centre, Max, Home Box, Splash, Lifestyle, Babyshop or Shoe Mart.

    In return, your friends get a discount when they place their first order with us.

    Just remember, you need to be a registered user to to enjoy our referral programme.

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  • How do I create an account?

    You can set up your MaxFashion.com account in two easy ways - either from our Sign Up page or with your Facebook profile.

    To set up your account using our Sign Up page, simply follow these steps:

     

    1. Click 'Sign In' at the top of the page.
    2. Click 'Sign Up' from the drop-down box.
    3. Enter your name and email address.
    4. Create a password and confirm it.
    5. Select your gender.
    6. Click 'Create Account Now'.

    To set up your account with your Facebook profile, follow these steps:

    1. Click 'Sign In' at the top of the page.
    2. Click 'Sign In with Facebook'.
    3. Click 'OK' on the permissions dialog box that appears on your Facebook page.
    4. MaxFashion.com will use your Facebook details to create your MaxFashion.com account.

     

    You’re good to go. Happy shopping!

    Please note, once you create your account with us, you'll be able to shop all participating Landmark brands online, from one account. 

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  • Can I change my email address?

    We’re sorry, you will not be able to change the email address you’ve used to create your existing account. If you’d like to use a different email address, you’ll have to sign up and create a new account.

    Don’t forget, to transfer your Shukrans to your new account, you must first unlink your Shukran account from your existing MaxFashion.com account. You can do this by calling our Customer Service team on 800-1111-MAX (800-1111629). Once you’ve created your new MaxFashion.com account, you’ll be able to link it with your Shukran account from your My Account page.

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  • How do I change my password?

    To change your password, follow these easy steps:

    1. Sign in to your MaxFashion.com account.
    2. Go to the My Account section.
    3. Go to your Profile page.
    4. Click on Change Password.
    5. Enter your current and new password (something secure that's easy to remember), and confirm it.
    6. Hit the 'Save Changes' button.
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  • How do I change my payment details?

    To add, delete or change your Credit or Debit Card details, follow these easy steps:

    1. Sign in to your MaxFashion.com account.
    2. Go to the My Account section.
    3. Click on the Payment link.
    4. Add or delete Credit or Debit Cards as needed, and select your default payment card.
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  • How do I change my billing address?

    To change your billing address:

    1. Sign in to your MaxFashion.com account.
    2. Go to the My Account section.
    3. Click on the Address Book tab on the left of the page.
    4. Click on the 'Add a New Address' link at the top of the page.
    5. Make your changes and save your new billing address.
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  • Is my account and payment information secure?

    Your account, Credit Card and Debit Card information are secured by best-in-class 256-bit SSL encryption.

    To keep your personal and payment details safe, we ensure that sensitive and private data exchanges between you and MaxFashion.com happen over a Secure Sockets Layer (SSL) communication channel, and are encrypted and protected with digital signatures.

    SSL-secured communication channels are specially designed to protect all personal and sensitive information sent over the Internet. For security reasons, we only store and display the last four digits of your Credit Card or Debit Card number and card expiry date when placing an order.

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