• Can you transfer the amount in My Credit balance to my bank account?

    No, we're sorry, we will not be able to transfer the amount to your bank account, or give you the same amount in cash.

    Your My Credit balance can only be used to shop one of our brands online. 

    Did this article answer your question?

    Thank you for your feedback.

    Thank you for your feedback.
    If you have a question which needs a response from Customer Support, please contact us.

    We are sorry, how can we make our article better?

  • How can I pay for my order?

    We accept:

    1. Credit and Debit Cards - Cards issued in Saudi Arabia or International Visa or MasterCard Credit and Debit Cards.
    2. Cash on Delivery.
    3. SADAD.
    4. PayPal.
    5. Gift Cards.
    6. Shukrans - All you need is a minimum balance of 200 Shukrans. Use the Shukran slider at Checkout to calculate your discount.
    Did this article answer your question?

    Thank you for your feedback.

    Thank you for your feedback.
    If you have a question which needs a response from Customer Support, please contact us.

    We are sorry, how can we make our article better?

  • Can I place an order online without a Credit or Debit Card?

    Yes, you can. Choose the Cash on Delivery option when you place your order, and pay by cash when it is delivered.

    Did this article answer your question?

    Thank you for your feedback.

    Thank you for your feedback.
    If you have a question which needs a response from Customer Support, please contact us.

    We are sorry, how can we make our article better?

  • Are your prices inclusive of Value Added Tax (VAT)?

    Yes, the amount you see at checkout is inclusive of VAT, which means you won’t have to pay anything additional. Your delivery charge or Cash on Delivery charge, if any, will also include VAT.

    Did this article answer your question?

    Thank you for your feedback.

    Thank you for your feedback.
    If you have a question which needs a response from Customer Support, please contact us.

    We are sorry, how can we make our article better?

Most popular questions